My package has been stuck there for a long time without any updated information. What should I do?

If the tracking information is not updated, it normally indicates that the package is in transit and has not yet arrived in the destination country. But if it has not been updated for a long time, you need to contact the carrier to apply for file opening inquiry. Because some countries may not provide online tracking upon arrival at the destination, it is also possible to directly confirm with the recipient whether they have received the package.