Why is my package in a 'possibly abnormal' state?

The 'possibly abnormal' status indicates that your package has an abnormal condition due to some reasons. For example, the package is unclaimed; The package has been detained by customs; The package is damaged, lost, or discarded; The order was cancelled before pickup; The recipient refuses the package; The package has been returned to the sender or is in the process of being returned to the sender. Or other situations.

Usually, the reason for returning the package is written on the package.

If your package shows any abnormalities, please consult the local carrier or shipper for further assistance.