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Logistics provider Common FAQ Tracking API

Why can't my package be found?

Will there be any updated information when a package is stuck in a certain location?

Can you confirm if my tracking number is valid?

Why is my package in a 'possibly abnormal' state?

What should I do if the package status shows' delivery failed '?

My package is in the 'Arrived for Pickup' status, do I need to pick it up myself?

The package has been in transit for a long time. What is the specific location?

The package status shows' successfully signed for ', but I have not received it. What should I do?

My package status has not been updated for over 30 days, what should I do?

Why can't I find any online information even though my package has been shipped for three days?

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